1. Data Controller

MailUp S.p.A. with registered office in Via Pola 9, 20124 Milan (Italy) (the “Company”, “MailUp” or the “Controller”) is ensuring compliance with the rules on personal data processing by providing the following information on the processing of data that is received or in any case collected while browsing this site (the “Website”).

2. What personal data we collect

Personal data provided voluntarily by the user on the Website.
Certain parts of the Website may ask to provide voluntarily the following personal data for periodically sending newsletters and information by email, updates on the MailUp Group’s activities and news about the publication of press releases, updates on our job opening positions or in order to send us inquiries and requests:

  • registration information (e.g. your name, email address, company name, address).

Personal Data collected automatically when you use the Website.
The information systems and the software used for this Website acquire, during their normal use, certain personal data which is implicitly transferred while using Internet communication protocols (such as, for example, domain names, IP addresses, operating system used, type of device and browser used in the connection).

Personal data collected automatically when we send emails and newsletters
In sending communications, MailUp uses statistical tracking systems, such as pixel and web beacons, to know whether a message sent by MailUp to a user was read by a user, whether any hyperlink in a message was clicked by the user, record the IP address and the type of browser/agent used to perform that activity and other details like these.

3. How we use the personal data

We use the personal data in order to:

  • collect anonymous statistical information on the use of the Website and to provide, operate, optimize, and maintain our Website and manage its security;
  • control the Website use;
  • protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity;
  • respond to inquiries and requests made through the Website;
  • send newsletters, informative materials, updates on MailUp group’s activities, news about the publication of press releases and updates on our job opening positions;
  • if you send us your curriculum vitae, exclusively for the selection process.

4. Which is the legal grounds for the processing

The legal ground for processing of the personal data collected automatically when user uses the Website, depending on the circumstances, is: (i) legitimate interest to render the Website’s features functional following the user’s access; (ii) consent freely given by user according to our Cookie Statement.

The legal ground for processing of the personal data provided deliberately by the user when uses the Website or collected automatically through the emails and newsletters sent by MailUp, depending on the circumstances, is: (i) consent freely given by user and any refusal shall make it impossible for us to send any newsletters, informative materials or updates on MailUp group’s activities and news about the publication of press releases; (ii) the execution of a contract to which user is a party or the execution of pre-contractual measures adopted upon requests of the same.

5. Which are our security measures

The personal data collected is processed using electronic, automated, computerized, telematic or manual means, with procedures strictly related to the purposes for which the data was collected and to otherwise ensure its security.
For further information about our security practices, please see our Security page here.

6. How long do we retain your Personal Data

The personal data shall be stored for a term that is strictly necessary for the purposes for which the data was collected, in compliance with the law in force. In any case, MailUp has adopted practices that prohibit the storage of personal data for an indeterminate term and therefore limits the storage term in compliance with the principle of minimising data processing.

7. Persons authorised to process data and data processors

Personal data are processed by persons working within MailUp appointed and authorised for this end. If necessary or fundamental to the indicated purposes, the personal data may be used by external third-party processors or consultants and advisors of MailUp; companies, organizations and associations that provide services relating to and necessary for the execution of the above-mentioned purposes (market research and analysis services, maintenance of IT systems).
Having received specific consent, the personal data may also transfer abroad, to companies both belonging or not belonging to MailUp group, including countries outside the European Union, in the form and manner envisaged in the current law, guaranteeing, nevertheless, an adequate level of protection.
In any case, personal data shall never be disseminated.

8. Which are data Subject’s Rights

At any time, it is possible to access to the personal data, object to the processing or request the erasure, the modification or the updating of all the personal data collected by MailUp, by exercising the right to limit the data processing and the movement of data, by sending an email to: privacy@mailup.com
If MailUp has collected and processed personal data with consent, the consent can be withdrawn at any time.
If necessary, you have also the right to complain/issued a claim to the data protection authority. Contact details for data protection authorities in the EEA are available here.

9. Data Protection Officer

The Data Protection Officer (DPO) may be contacted  via the following email: dpo@mailup.com

Last update: January 29, 2020

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